Referral intake
Acknowledge, route, and track referral information through your approved workflow.
Home health agencies
From referral to paid claim, run end to end.
Kairo runs intake, order management, and billing for your agency — accountable to the targets you set, for a fixed monthly fee per function.
Discuss a branch pilotWhy it matters
Intake and billing decide growth and cash.
When referral response, order follow-up and billing lag, you lose admissions and wait longer to get paid.
1.3%
2026 payment environment
CMS estimates aggregate Medicare payments to home health agencies will decrease 1.3%, or $220 million, in calendar year 2026 compared with 2025 under finalized policy.
Source: CMS CY2026 Home Health PPS Final Rule. The figure is an aggregate policy estimate, not an individual-agency forecast.
What Kairo does
Functions Kairo runs from referral to paid claim.
Kairo runs these functions inside your agency software, using the access, scripts, and escalation paths you approve. Billing follows your policies; clinical judgment, medical advice, triage, and diagnosis coding stay with your team.
Insurance checks
Verify defined eligibility and insurance details without clinical decision-making.
First-visit scheduling
Coordinate availability and patient communication to support timely first visits.
Patient welcome calls
Make approved non-clinical outreach and surface exceptions to your team.
Order follow-up
Chase physician orders and plans of care until signed through your process.
Missed-visit & transition outreach
Coordinate rescheduling, defined outreach, and transition follow-through.
Billing and revenue follow-up
Notices of Admission, claim submission, eligibility, denials, and A/R follow-up, worked to agreed targets.
Works inside your agency software, including systems such as HCHB, WellSky, or Axxess, subject to your approved access model.
A defined first step
Start with one branch.
Start with one branch and one or two functions — for example intake and order management, or billing. A fixed monthly fee per function, sized to volume and tied to targets agreed before go-live, with a 90-day review before expanding.
- One branch or service area
- One or two functions with agreed targets
- Monthly review and a 90-day decision