Hospital referral response
Respond to incoming referrals, route the required information, and track prompt non-clinical follow-up.
Skilled nursing facilities
Win more referrals. Send residents home ready.
Kairo runs referral response, admissions, family communication, discharge logistics, and billing for your facility — accountable to agreed targets.
Discuss an SNF pilotWhy it matters
Every referral and every transition has an operational clock.
Speed, communication, and coordination shape the experience at admission and the readiness of the next care setting at discharge.
2%
Value-based purchasing context
CMS withholds 2% of SNFs’ Medicare fee-for-service Part A payments to fund the SNF Value-Based Purchasing Program and redistributes 60% of the withheld amount as incentive payments in FY2026. The program includes a 30-day all-cause readmission measure among its quality measures.
Source: CMS SNF VBP Program FY2026 fact sheet. Kairo does not claim to determine an individual facility’s program score.
What Kairo does
Functions Kairo runs across admission, stay, discharge and billing.
Kairo runs these functions inside the workflow, access, scripts, and escalation path you approve. Billing follows your policies; clinical judgment, medical advice, triage, and diagnosis coding stay with your team.
Admission readiness
Coordinate paperwork, insurance checks, and defined admission tasks with your internal team.
Family updates
Deliver approved non-clinical communication and route exceptions through your process.
Discharge logistics
Coordinate equipment, home-health referrals, follow-up appointments, and defined move-home tasks.
Post-discharge check-ins
Make protocol-led calls and bring exceptions back to the right team member.
Records continuity
Track records delivery and information readiness for the next provider.
Billing and revenue follow-up
Insurance verification, authorizations, claims, denials, and A/R follow-up under your billing policies.
Works inside your EHR and referral platforms, including systems such as PointClickCare, subject to your approved access model.
A defined first step
Start with one facility or region.
Choose the functions that matter most — for example referral response and admissions, or billing. A fixed monthly fee per function, sized to volume and tied to targets agreed before go-live, with a decision at day 90: expand, adjust or stop.
- One facility or regional group
- Approved access and escalation paths
- Monthly review and a 90-day decision