Mandatory episode accountability
CMS’s TEAM model is mandatory from January 1, 2026, for selected acute-care hospitals and coordinates care through 30 days after hospitalization.
Hospitals & health systems
Discharge coordination and revenue follow-up, run end to end.
Kairo runs the non-clinical work around discharge — preparation, follow-up booking, post-discharge outreach, records, and revenue follow-up — accountable to the targets you set.
Discuss a hospital pilotWhy now
The discharge window has become an operating window.
Hospital leaders need a model that gives clinical teams room to focus while non-clinical transition work stays visible and accountable.
Readmission pressure
CMS FY2026 payment factors include 240 hospitals with readmission-related reductions of 1% or more for discharges on or after October 1, 2025.
Margin discipline
Kaufman Hall reported a 1.9% median calendar-year-to-date hospital operating margin through February 2026, including allocations.
Sources: CMS TEAM; CMS FY2026 HRRP Table 15; Kaufman Hall, February 2026 Metrics.
What Kairo does
Functions Kairo runs around every discharge.
Kairo runs these non-clinical functions inside the systems, scripts, and escalation paths your hospital defines. Billing follows your policies; clinical judgment, medical advice, triage, and diagnosis coding stay with your team.
Discharge preparation
Run the defined non-clinical tasks that make a discharge plan ready to act on.
Follow-up booking
Book and confirm follow-up appointments before the patient leaves.
Patient & family navigation
Give patients and families approved, non-clinical next-step information.
Post-discharge outreach
Make protocol-led calls, surface exceptions, and route clinical questions back to your team.
Records continuity
Track records transfer and coordination with the next care setting.
Placement logistics
Coordinate SNF, home health, equipment, and follow-up logistics within the workflow you set.
Revenue follow-up
Eligibility checks, authorization tracking, denial and A/R follow-up worked to agreed targets.
A defined first step
Start with a 90-day pilot.
A focused pilot covers one unit, service line or TEAM episode, such as joint replacement. Kairo runs the agreed functions for a fixed monthly fee per function, sized to volume and tied to targets agreed before go-live.
- One unit, service line, or episode
- Defined work and escalation paths
- Monthly review with a day-90 decision to expand, adjust, or stop